Have a Question?
Frequently Asked Questions?
We offer commode chairs in mild steel (MS) and stainless steel, with jumbo sizes available for the steel commode chair.
Our commode chairs come in mild steel (MS) and steel, catering to different needs and preferences.
Yes, we offer standard and jumbo sizes, particularly for the steel commode chair.
Mild steel commode chairs are typically more cost-effective, while steel commode chairs are more durable and often available in larger sizes.
Some of our models feature adjustable height settings for added comfort and convenience.
Clean with a mild detergent and water; ensure the container is emptied and disinfected regularly.
The weight capacity varies by model; please check the product specifications for details on each variant.
Yes, our commode chairs are designed to assist individuals with limited mobility.
Yes, we provide a warranty on our commode chairs; please refer to the product details for specific warranty coverage.
Yes, our commode chairs are versatile and can be used in various settings, including bedside or as a portable toilet.
The dimensions vary by model; please check the specific product details for exact measurements.
Most of our products are pre-assembled. For items that require assembly or if you need guidance, we offer support via video call. Please contact us for assistance.
While designed for indoor use, our steel commode chairs can be used outdoors in dry conditions.
Padded seats are available on some models; please check the product descriptions for details.
Models with adjustable height come with a simple mechanism; follow the included instructions for adjustments.
Yes, most commode chair are foldable for convenient storage and transport.
Yes, many models are compatible with bedpans; verify compatibility in the product details.
Steel commode chairs generally offer higher durability and support compared to mild steel models.
Some models include armrests for added support; check the product descriptions to see if they are included.
Contact our customer support team through the website’s contact form or customer service phone number for assistance.
We provide replacement only for damaged or missing parts, provided the product is unused and fits our replacement policy. We do not offer returns or refunds under any circumstances.
Installation services are available with guidance via video call; please check with customer support for specific options.
Our products come in various sizes; contact us to inquire about specific customization options.
Safety features include secure armrests and sturdy construction; review individual product details for specifics.
Yes, replacement parts are available at an additional cost, including shipping; contact customer support to order.
Refer to product specifications and dimensions to ensure the chair or stool meets your needs; consult with a healthcare professional if needed.
Contact customer support within 15 minutes of receiving the product with a picture of the damaged part to arrange for a replacement.
Regular cleaning and inspection for wear and tear are recommended to maintain the product’s condition.
The lifespan varies based on use and material; generally, our products are designed for long-term durability.
Yes, contact us for information on bulk purchase discounts and special offers.
We do not accept returns or refunds under any circumstances. We offer replacements only for products that are damaged or have missing parts, provided they are unused. Please email us an image of the damaged product or missing part at contact@cloudhealthsolution.com within 15 minutes of receiving the product. For additional assistance, feel free to call us at 876-792-1783 or contact our customer support with relevant details and photos.